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4.5 I am getting an “Authentication Credentials” error message

4.5 I am getting an “Authentication Credentials” error message

We are sorry to hear you are experiencing this issue. Can you please follow these steps and try again? iOS...

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4.3 I get stuck in the process when I try to register for or join a challenge! The platform does not allow me to move forward!

4.3 I get stuck in the process when I try to register for or join a challenge! The platform does not allow me to move forward!

Please make sure that the settings of your font are set to regular. Oversized fonts may push some of our...

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4.2 When I open my app, I only see a white screen with the GO logo

4.2 When I open my app, I only see a white screen with the GO logo

There might be an issue with your cache and it seems like Android devices are mostly affected by this issue....

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4.4 The app gives me a server issue or another error code I don’t fully understand

4.4 The app gives me a server issue or another error code I don’t fully understand

This is annoying! In most cases simply trying again in a few minutes will resolve the issue. Also make sure...

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4.1 Why is my app crashing and what can I do to prevent it from happening?

4.1 Why is my app crashing and what can I do to prevent it from happening?

We are truly sorry that the atlasGO app seems to cause trouble! Here are a few tricks to prevent the...

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