1.6 What should I do to fix the “Ticket has expired” message

During registration, you were asked to create your atlasGO account. This account is already linked to your challenge. Please download the atlasGO app and log in using your atlasGO account. Once you log in, you will automatically be part of your challenge.

If this does not help, please reach out to our support team. We are happy to help!

1.1 I can not join/find my Challenge on the atlasGO app
1.2 How do I switch challenges if I joined the wrong one?
1.3 How do I switch challenges if I can only see the prior one?
1.4 I registered many people for a challenge, but they can’t join it
1.5 I cannot find the atlasGO app on my store
1.6 What should I do to fix the “Ticket has expired” message
1.7 can I still participate without downloading the app?
1.8 Can I still participate if I can’t download the app?

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